FINREC 15, Austria’s first international workshop on personalisation & recommender services in financial services highlights the benefits, chances and dynamics of customization for the financial industry. The conference is held on April 16th in Graz.
How does customization change the financial sector and what impact does it have for future financial services? How can financial services providers ensure that they are reflecting the customers’ needs and maintain their loyalty? Interest in customizable services increases as personalization and recommendation technologies are getting more and more sophisticated. Can the costs to deliver customized services be managed?
The aim of FINREC 15 is to understand and discuss open research challenges, to provide an overview of existing technologies and to offer a basis for information exchange between industry and academia.
Creating this exchange event for practitioners and researchers demonstrates the leadership role of cyLEDGE Media in the field of customization.